Scheduled Outage: Sunday 9th March – Digital Banking Services. Learn more

Service Updates

Here, we keep you informed about planned maintenance, branch closures and public holiday service availability.

Scheduled maintenance

Scheduled Maintenance – Sunday, 9 March 2025

Please be aware that there is a system outage taking place this Sunday 9th March 2025, between 2:00am – 9:30am AEDT that will impact digital banking services.

During this period, online banking and mobile banking services will be unavailable.

Please note: during this offline period customers will still have access to card and digital wallet payments. Transactions and daily limits remain the same.

We apologise for the inconvenience this may cause and thank you for your patience and understanding.

Branch closures

Please note, our Ascot branch will be closed from Wednesday 5 March 2025 to Friday 7 March 2025 and will return to normal operation hours on Monday 10 March 2025.

Our contact centre, ATMs, online banking and other branches will still be available. For lost or stolen cards please call 1800 621 199 (24hours toll free).

Public holiday service availability

Please note, our Niddrie branch will be closed on Monday 10 March 2025 for the Labour Day Public Holiday and will return to normal operation hours on Tuesday 11 March 2025.

Our contact centre, ATMs, online banking and other branches will still be available. For lost or stolen cards please call 1800 621 199 (24hours toll free).

Stay connected with our App

With Qudos Bank’s digital banking platforms you can safely and easily manage your day-to-day banking. Whether you’re home or abroad, enjoy access to your accounts 24/7 using whichever device you prefer.

Learn more

How can we help?