Qudos Bank App

Download a better banking experience today

Our banking app is available for both mobile and tablet devices providing you with more options to bank the way you want. With faster performance and greater stability, we’ve delivered many new features to make banking on the go easier.

Download a better banking experience today

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Features you'll love

Quick Balance

Preview balances without logging in

Card Management

Activate a new card, change a PIN or report a lost or stolen card

Secure Login

Login with a PIN, fingerprint, or Facial Recognition

Device Management

Register and de-register your devices instantly

Alerts

Set up alerts for cards and accounts, including how and when you receive them

Look Who's Charging

In-depth information on your card & BPAY transactions

eStatements

View your e-statements on the go!

Update Your Details

Update your address and contact details within the app

Spend Tracker

View and compare your daily or monthly spending habits

Create account nicknames

Easily identify your accounts by creating account nicknames

Send secure mail

View and send secure mail within the app

Push notifications

Push notifications enabled for a range of account activities.

How to get started

To tap into a better banking experience, please ensure you’re registered for Online Banking and that you have the most recent operating system running on your mobile device and compatible with the tablet devices. If you haven't changed your Online Banking password in some time we'd recommend you login and change your Online Banking password before trying to register the app to ensure a quick and easy registration process.

The minimum operating requirements for the new App are as follows:

• iOS software version 13.0 and above
• Android software version 6.0 and above
Please ensure your phone contact details within Online Banking are current, check the numbers you have registered against mobile, business and home, ensuring at least one field contains a mobile number.

It is important that you enter your Australian mobile number with 10 digits only e.g. 0412345678 i.e. please do not use any special characters or spaces otherwise you may experience problems registering the app.

Download a better banking experience today

Download on the App store apple logoGet it on the Google Play store logo

Before you begin registering the new app, check that your Mobile and Data Roaming services are activated to ensure you receive your one-time password.

How to register for the Qudos Bank App:

Download the VIP Access app and the Qudos Bank mobile app from your app store. VIP tokens, which are generated from the VIP Access app, are a secure authentication alternative to SMS codes. Once you have downloaded both apps, follow these steps:

  1. Call us on +61 2 9582 3200 or send us a secure email to request the token service. We will provide you with a link to register for a VIP token.
  2. Once you receive the link, click on it. You will be led to Online Banking.
  3. Proceed to login as normal. Once logged in, you’ll be taken to the Register VIP Token page.
  4. Begin to fill in all the details. Here you’ll need the credential ID number and security code generated from the VIP Access App. Once you’ve filled in the details, click on the ‘register’ button.
  5. Next, register for the Qudos Bank app through the normal registration process.
  6. During the registration process, you’ll be asked to enter the credential ID number and security code generated from the VIP Access App. Remember, this screen will only come up if you have registered for a VIP token through the VIP Access App.
  7. Continue to follow the prompts.
  8. You’re logged in! You can now use the Qudos Bank mobile app while overseas.

If you already have the VIP Access app, here’s how you register for the Qudos Bank App:

Download the Qudos Bank mobile app from your app store. Then, follow these steps:

  1. Begin registering for the Qudos Bank app through the normal registration process.
  2. During the registration process, you’ll be asked to enter the credential ID number and security code generated from your VIP Access app.
  3. Continue to follow the prompts.
  4. You’re logged in! You can now use the Qudos Bank mobile app while overseas.

Watch!

App how-to video guides

Learn more about the Qudos Bank app with our helpful how-to video guides. Learn how to set up new payees, update your contact details, set up travel notifications and more.

Frequently Asked Questions

For more related frequently asked questions, visit our FAQs page.

Before I register for the app, is there anything I need to do?
Can I access a non-personal (business or trust) account through the app?
Can I download the App onto more than one device?
Can I download the most recent Qudos Bank app version onto a device running an older operating system?
Can I pay a new payee from the App?
Can I update my Qudos Bank app to the latest version if I haven’t updated my device operating system?
Do I need to pay for alerts?
How can I enable push notifications ?
How can I set account nicknames?
How can I stop my account balance from showing on the App?
How can I view Spend Tracker in the app?
How do I access app shortcuts?
How do I access the menu and my accounts?
How do I add a new BPAY biller to my favourites?
How do I download the new app on a tablet device?
How do I know if my device supports Siri balance?
How do I logout?
How do I make a suggestion for improving the app in the future?
How do I manage my favourited Payee’s and BPAY billers?
How do I register for the Qudos Bank app?
How do I reply to secure mail within the app?
How do I send a message via Secure Mail?
How do I send secure mail within the app?
How do I setup Siri balance on my Apple Device?
How do I turn off Siri Balance?
How is the net position calculated?
I am a joint account holder or signatory on another account, how can I view these in the app?
I have a new phone or new tablet device. Do I need to register it again?
I have multiple Memberships I’d like to access from the app, how do I do this?
I have multiple Qudos Bank accounts. How will this work with Siri balance?
I’m living or travelling overseas, how do I access the app?
I’ve forgotten my app PIN. Can I re-set it?
Tell me more about Fingerprint and Facial Login?
Troubleshooting Tips
What are the payment limits for the App?
What can I do in the app?
What devices are supported?
What happens if I don’t update my Qudos Bank app to the latest version?
What if I can't see all of the accounts that I expect to see?
What is Secure Mail?
What's required to register for alerts?
Where do I download the app from?
Why am I prompted to login to my phone before Siri provides me with my balance?
Why can I see numerous scheduled payments in my dashboard menu?

How can we help?