Alert: international payment services maintenance - Saturday 7 March 2026, 4:00pm-5:00pm AEDT. During this period, customers will be unable to process international payments. This includes both customer-initiated payments via internet banking and staff-assisted payments through our contact centre. Learn more
If your card has been lost or stolen, please ensure you contact us immediately. We will re-issue a new card which will take between 5-7 days to be posted out to you.
It's important that we have the correct postal address for you. If you are away from home, you must contact us to make alternative arrangements to ensure your card remains secure.
We respectfully acknowledge the Traditional Custodians of all the lands on which we live and work, and we pay our respects to Elders past and present. We recognise their continued connection to the land, waters and culture and we acknowledge that sovereignty has never been ceded. Our head offices are located on the land of the Wurundjeri Woi Wurrung people of the Kulin Nation in Victoria, and the land of the Gadigal people of the Eora Nation in New South Wales.
We are an equal opportunity employer that celebrates the diversity, equity and inclusion of all people.
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