Monday 18 May - Delay to limit changes: Previously communicated limit changes expected to take effect on Monday 18 May have been delayed until August. Customers will be provided with more information closer to the new effective date. 

Planned Maintenance - Digital Banking Services - Sunday 24 May 2026 - Find out more.

Replacement Cards

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Cards
FAQs

How long does it take for a replacement card to be sent?

If your card has been lost or stolen, please ensure you contact us immediately. We will re-issue a new card which will take between 5-7 days to be posted out to you.

It's important that we have the correct postal address for you. If you are away from home, you must contact us to make alternative arrangements to ensure your card remains secure.

How can we help?