Planned maintenance: digital home loan applications unavailable for existing customers on Tuesday 19 November between 5:30pm and 8:30pm. – learn more
The quickest way to process a refund is to insert your card directly into a merchants payment terminal, you may be asked to enter your card PIN. Refunds generally appear back into your account is between 3 - 7 business days.
Some merchants may accept refunds through payWave or via mobile payments like Google Pay and Apple Pay.