Unexpected outage - App and Online Banking: We're currently experiencing intermittent issues affecting access to App and Online Banking. We're looking into this urgently and apologise for any inconveniences caused.

Unlocking a PayID

< Back to 
Real Time Payments
 FAQs

How do I unlock a PayID?

To unlock a PayID on the Qudos Bank App:

  • Log into the Qudos Bank app and select "Manage PayIDs"
  • Select the PayID you wish to unlock
  • Select PayID settings
  • And select unlock PayID.

To unlock a PayID using Online Banking:

  • Navigate to Accounts and select "Manage PayIDs"
  • Select the locked PayID that needs to be unlocked
  • Select “More Actions” for that PayID
  • Select “Unlock PayID”
  • Follow the prompts to complete unlocking of PayID.

How can we help?