How do I delete previous secure mail messages?

There are a maximum of 50 threads permitted within Secure Mail. To delete old Secure Mail Messages:

Online Banking

Step 1: Log in to Online Banking.

Step 2: Access your Secure Mail inbox by selecting ''View Mail'' in the right-hand column within the home page of your Online Banking.

Step 3: Request a QSafe code and input the code tovalidate

Step 4: Select all the messages in the inbox that you wish to delete and select ‘Delete’

Step 5: Confirm that you want to delete the selected messages

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Mobile App

Step 1: Log in to the Qudos Bank App

Step 2: Access your Secure Mail either via the dashboard shortcut or via the menu by selecting ‘Contact Us’ and then ‘Secure Mail’

Step 3: Click the pencil icon in the top right-handcorner of your inbox

Step 4: Select all the messages in the inbox that you wish to delete and select ‘Delete’

Step 5: Confirm that you want to delete the selected messages