Introducing an alternative digital way to pay, with PayTo

We’re excited to announce the launch, earlier this month, of PayTo in Online Banking and our Mobile App.

What is PayTo?

PayTo is a new and efficient alternative to direct debit which allows you to pre-authorise one-off or recurring payments from your eligible bank accounts. PayTo agreements can be used to pay for bills, memberships, subscription services, and more.

New Payments Platform Australia (NPPA) developed PayTo to give you more control and provide you with a simpler way to make payments to different businesses and/or merchants. This can give you better oversight and control over your payments, helping you to keep track of your bills more easily.

Benefits of using PayTo agreements:

• Visibility: View payment details set up from your bank account, including payee name, due date, and amount.
• Control: Authorise, pause, resume, or cancel PayTo agreements at any time via Online Banking and the Mobile App.
• Convenience: Set up a PayTo agreement using your PayID or BSB & account number.
• Flexibility: Update your PayTo agreements to a different payment source either using a PayID or eligible bank account.

Watch how PayTo works

To help you get started on managing your PayTo agreements, we’ve created a video series so you can learn tips to help you maximise the functionalities of PayTo.

Mobile App updates – what’s new and upcoming

Our team have been working hard to implement the following features that could help you manage your money better.

Upcoming feature

Ability to print account transactions  

If you want to print your account transactions within a specific date period, we’ll soon have a new feature that will allow you to generate a PDF transaction list outside the e-statement cycle.

Once the PDF e-statement has been generated, it will be delivered to your secure mail inbox within a few minutes. It’s important to note that this is not a legal document.

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 By David Bridges
  Chief Information Officer

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