Apple Pay

Welcome to easy, fast and secure payments with Apple Pay

Add your Qudos Bank Visa Debit or Credit Card to Apple Pay for an easy way to tap and pay.

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Easy

Apple Pay is easy to use with the devices you use everyday – your iPhone, Apple Watch, iPad, and Mac.

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Fast

With Apple Pay, there’s no delay, or looking for cards and wallets. There’s no touch-and-go, when you tap and pay.

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Secure

Paying with Apple Pay is secure and private, as your card details are not stored on your device, or handed over at the point of sale.

Adding your card to Apple Pay

Qudos Bank Mobile App

  1. Open the Qudos Bank Mobile App and go to your card
  2. Click on ‘Add to Apple Wallet’
  3. Accept the Terms and Conditions of adding the card to your Apple Wallet
  4. Receive an OTP via SMS and enter the OTP number to confirm

Please note: you will only be able to add your card to your Apple Wallet if it has been activated. For information on activating your card, please see our FAQs.

Manual

  1. Open the wallet app, tap the "+" sign and follow the prompts.

Apple Watch

  1. Open the Watch App on your iPhone and tap "Wallet & Apple Pay".
  2. Then tap "Add Credit or Debit Card" and follow the prompts.

iPad

  1. Go to Settings and tap “Wallet & Apple Pay”.
  2. Then tap “Add Credit or Debit Card” and follow the prompts.

MacBook Pro with Touch ID

  1. Go to System Preferences and select “Wallet & Apple Pay”.
  2. Then select “Add Card”.

See how to add a card

Troubleshooting Tips

To successfully add a card to Apple Pay you will need to ensure that:

  • you have a compatible Apple device
  • you have an eligible Qudos Bank debit or credit card which has been activated
  • you have provided Qudos Bank with your mobile number and email address in the correct fields
  • you have at least $1 available balance in your account before attempting to register your card
  • check the notification settings on your device,
  • and check your card controls within your wallet settings to ensure the toggles are set to allow international payments

For customers based in Australia, please check and update the following details by going into online banking (go to settings/contact details):

  1. Ensure you have a valid up-to-date email address registered with us; AND
  2. Check that your mobile number is current and is in one of the two following formats: 614XXXXXXXX or 04XXXXXXXX. *Note that parentheses, spaces and dashes make your mobile number invalid.
  3. Check your mobile number is in the ‘mobile’ field and not the ‘home’ or ‘business’ phone fields.

For customers currently living overseas, with an International Mobile number please send us a secure email or call us on +61 2 9582 3200 from Mon - Fri: 7am - 7pm (AEST) and Sat: 9am - 5pm (AEST)

How to use Apple Pay

Frequently Asked Questions

For more related frequently asked questions, visit our FAQs page.

Can I add multiple cards to Apple Pay on my device?
Can I add my Qudos Bank card on multiple devices and wallets?
Can I add my loyalty or gift cards to Apple Pay?
Can I take cash out using my debit card with Apple Pay?
Can I use Apple Pay as a backup when I lose my card?
Can I use Apple Pay if I am overseas in the same I would in Australia?
Do I need an internet connection to make payments through Apple Pay?
Do I need to use my card PIN with Apple Pay?
How do I change my default payment to eftpos?
How do I remove or suspend a card from Apple Pay?
How secure is an Apple Pay transaction?
I’ve received a reissued or replacement Qudos Bank card, do I need to update my card information with Apple Pay?
My physical card has expired. Do I need to re-enrol it in Apple Pay?
What do I need to successfully add a card to Apple Pay?
What is Apple Pay and how does it work?
What is the Device Account Number?
What should I do if my Apple Watch is stolen?
What should I do if my iPhone or iPad is lost or stolen?
Where can I find the Device Account Number?
Which cards are eligible to be added to Apple Pay?
Which phones or devices can I use Apple Pay on?
Why do I need to complete verification when I add my card to Apple Pay?
Will you share my personal information with Apple?

How can we help?