Calls impersonating Qudos Bank and our external security provider - Fraudulent calls are impersonating Qudos Bank and our external security provider, using legitimate phone numbers (0 2 9959 7686). Never share your card details. Hang up and call us using the official number on our website. Learn more.
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Reporting scams is really important, if you have identified a hoax or unwittingly engaged in an unsolicited email it is imperative you act quickly and let us know as soon as possible. It allows us the opportunity to investigate the information that has been brought to our attention and use it to minimise the chance of others being affected.
If you believe your security has been compromised or notice a transaction you did not authorise, contact the fraud team immediately on 1300 747 747(Mon-Fri 8:30am-5pm). If your card is lost or stolen, please ensure that you report it immediately in Online Banking or by contacting us on 1800 621 199 (24hours toll free). Outside our operating hours, your message will be recorded and we’ll return your call on the next business day.
If you believe you have received a hoax or fake email, please simply forward these scam details to fraudwarnings@qudosbank.com.au. Please note, as the Fraud team analyse your correspondence, we are unable to respond directly to individual emails as this may compromise the integrity of the investigation. For all other fraud enquiries, please contact us immediately on 1300 747 747.
Important:
This line is only for reporting fraud or suspicious activity. Using it for other matters may result in your call being redirected or delayed.
The information in this article is of a general nature and has been prepared without considering your objectives, financial situation or needs. Before acting on the information, consider its appropriateness to your circumstances.
We respectfully acknowledge the Traditional Custodians of all the lands on which we live and work, and we pay our respects to Elders past and present. We recognise their continued connection to the land, waters and culture and we acknowledge that sovereignty has never been ceded. Our head offices are located on the land of the Wurundjeri Woi Wurrung people of the Kulin Nation in Victoria, and the land of the Gadigal people of the Eora Nation in New South Wales.
We are an equal opportunity employer that celebrates the diversity, equity and inclusion of all people.
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