Planned maintenance: digital home loan applications unavailable for existing customers on Tuesday 19 November between 5:30pm and 8:30pm. – learn more

Temporarily lock my card

< Back to 
Cards
 FAQs

How can I temporarily lock my card?

Within the app:
1. Log into the Qudos Bank Mobile App
2. Tap the menu
3. Select ''Card Management''
4. Tap the card you wish to manage
5. Select ''Lock''

Within Online Banking:
6. Log into Online Banking via the Qudos Bank website
7. Select ''services'' in the dropdown menu
8. Select ''Card Management''
9. Here you will see a list of all your cards, select ''Lock''

Once your card is locked, no transactions can be made using the physical card. Recurring payments will not be affected.

How can we help?