Unexpected outage - App and Online Banking: We're currently experiencing intermittent issues affecting access to App and Online Banking. We're looking into this urgently and apologise for any inconveniences caused.

Sending secure mail within the app

< Back to 
Mobile Banking App
 FAQs

How do I send secure mail within the app?

You can access your secure mailbox via the "Contact Us" tab within the menu

To create a new secure mail:

  • Go to "Contact Us" within the mobile app
  • Select Secure Mail
  • Tap the pencil icon in the bottom right hand corner
  • Select with category your enquire relates to
  • Submit your secure mail

Our Customer Service Specialists will respond within 2 working days. You will receive an email notification and push notification (if your push notifications are enabled) when you have received a reply.

How can we help?