Emails and text messages impersonating Qantas Money - We are aware of customers receiving scam emails and text messages falsely representing Qantas Money, requesting them to “verify” a card on their account or redeem points. Never respond to unexpected emails or text messages. If you're ever unsure call us on 1300 747 747. Learn more.

Real-time payments security

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Real Time Payments
FAQs

How safe is using real-time payments?

The NPP has been built with security and fraud front of mind. Payments made via the Platform are currently made by logging in to your usual secure internet or mobile banking and authorising a payment. For extra peace of mind, if you are sending a payment using a PayID®, you will also be able to check the name of the person you want to pay before confirming the payment. As always, you should be on the look-out for scammers who could try and trick you into making a payment.

PayID is a registered trademark of NPP Australia Limited.

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