Interest rate announcement: Following the RBA’s decision to change the official cash rate, we’re currently reviewing what this means for our customers. We’ll update customers with the latest information once a decision has been made.

PayID payment hasn’t arrived

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Real Time Payments
FAQs

A payment was made using PayID, but it hasn’t arrived in my account?

Payments made using PayID® should arrive in your account within 60 seconds. Please ask the payer to contact their financial institution.

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PayID is a registered trademark of NPP Australia Limited.

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