Planned maintenance: digital home loan applications unavailable for existing customers on Tuesday 19 November between 5:30pm and 8:30pm. – learn more

Live Chat Security

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Live Chat
 FAQs

How secure is Live Chat?

Webchat uses TLS 1.2 256-bit to ensure a secure connection. Remember we won't ask you for your account number or passwords — and we recommend that you are always careful about disclosing these details.

If you accept the chat, we may ask for your name, phone number and email address to assist with your enquiry, however, providing this information is optional.

How can we help?