The new app uses the native Fingerprint Login/Touch ID or Facial Recognition/Face ID capability of your mobile phone/tablet. For this reason, it is very important that you don't allow others to register their fingerprints or facial features on your device, even if the operating system and mobile phone/tablet you are using allows it. Please also note that Facial Recognition/Face ID is not universally supported by the Qudos Bank App on all devices that offer Face ID.