Planned maintenance: digital home loan applications unavailable for existing customers on Tuesday 19 November between 5:30pm and 8:30pm. – learn more

Card renewal

< Back to 
Cards
 FAQs

My card is close to expiry, when can I expect to receive my renewal card?

Renewal cards are sent out to you two months prior to your card expiry. Your card will not expire until the end of the month printed on your card.

Please note: Australia Post may be experiencing delays to some postal services which may impact the delivery of your card. If you have not received your replacement card by the end of the month that your card expires, please call us.

How can we help?