Unexpected outage - App and Online Banking: We're currently experiencing intermittent issues affecting access to App and Online Banking. We're looking into this urgently and apologise for any inconveniences caused.
You will need to use the Force touch option on the App icon also known as 3D touch on iOS devices. For Android devices use long press. Note; some devices do not have this feature. For iOS users it will only be available on devices which offer 3D touch. For Android users, it will depend on the device manufacturer as to whether they offer the long press option.