Open banking

Open Banking requires you to sign in using your Online Banking credentials to authorise any sharing of information. If you decide to stop sharing your data, the accredited data recipient will give you the option to delete your data from their records. If you don’t choose to have it deleted, or in cases where it can’t be deleted, the accredited data recipient will delete any identifiable data.

Additionally, you can also stop a data sharing arrangement via Online Banking.

1. Navigate to Services
2. Select Sharing
3. Select an outbound data sharing arrangement
4. Click on Stop Sharing

This way we will send a request to the Accredited Data Recipient to delete or de-identify the data.

Giving your Qudos Bank Online Banking password to a third-party breaches our Online Banking terms and conditions.

There are different types of data sharing environments; screen scraping technology (using your Qudos Bank customer number and banking password) versus data sharing in the open banking environment.

When you use open banking, you won't be asked for your banking password; a one-time password will be sent to your email instead.

The open banking environment is a safe and secure way to share your information, and doing it this way doesn't breach our Online Banking terms and conditions.

Under the Consumer Data Right legislation, we will not charge you to share your data with an accredited data recipient.

We won’t charge an accredited data recipient to access your data either.

Data sharing is only possible with Accredited Data Recipients. View the list of Accredited Data Recipients

https://www.cdr.gov.au/find-a-provider

Data from joint accounts can be shared by any of the account owners. When data is shared, all of the joint owners are notified by email.

Any of the joint account owners can choose not to share data from joint accounts by following the process below:

1. Log into Online Banking
2. Head to the settings tab and select "Data Sharing Management"
3. Click the "Joint Account Sharing" to view and manage data sharing from your joint accounts.

Any of the joint account owners can re-enable sharing for joint accounts by following the process below:

1. Log into Online Banking
2. Head to the settings tab and select "Data Sharing Management"
3. Click the "Joint Account Sharing" to view and manage data sharing from your joint accounts.

Joint owners will be notified via email to approve data sharing for the joint account.

All joint owners need to approve the data sharing before sharing is enabled.

You can view data sharing requests within the Qudos Bank Mobile app or within Online Banking.

To view via the app:

• Head to the menu
• Tap settings
• "Data Sharing Requests"

Currently you can only view current data sharing requests, you cannot action them.

In Online Banking

• Log into Online Banking
• Head to the settings tab and select “Data Sharing Management”
• Here you can view your current data sharing requests for
• To view and manage joint accounts click on the Joint Account Sharing below your sharing arrangements.

Data from a non-personal account can be shared.

Before data can be shared, a nominated representative for the account needs to be setup.

Please contact Qudos on 1300 747 747 or send us a secure mail to set up a nominated representative.

A nominated representative is a person appointed to manage data sharing arrangements on behalf of the non-personal account.

They will need to be registered for Online Banking and Qsafe.

The nominated representative(s) are then able to grant, amend, manage and view consents for data sharing.

A secondary user is a person who is an authorised signatory or power of attorney.

To share data, secondary users must be given permission by the account holder.

By default, secondary user sharing is disabled.

This can be done through the process below:

1. Log into Online Banking.
2. Head to the services tab and select “Data Sharing Management”
3. Click on “Secondary User Permissions” to view and manage sharing for accounts.

You can view secondary user permissions through the process below:

1. Log into Online Banking.
2. Head to the services tab and select “Data Sharing Management”
3. Click on “Secondary User Permissions” to view and manage sharing for accounts.

Sharing can be enabled or disabled for a secondary user through online banking.

This can be done through the process below:

1. Log into Online Banking.
2. Head to the services tab and select “Data Sharing Management”
3. Click on “Secondary User Permissions” to view and manage sharing for accounts.
4. Select the account you wish to manage
5. Toggle the button for the secondary user who wish to enable or disable and click “Next”
6. A confirmation screen will appear. Review the information and click “Save Changes” to confirm the change.

Yes, as the account owner you have full control of the data that is shared.

To enable or disable, follow the process:

1. Log into Online Banking.
2. Head to the services tab and select “Data Sharing Management”
3. Click on “Secondary User Permissions” to view and manage sharing for accounts.
4. Select the account you wish to manage
5. Toggle the button for the secondary user who wish to enable or disable and click “Next”
6. A confirmation screen will appear. Review the information and click “Save Changes” to confirm the change.

Once an account has been disabled, this will stop the sharing of data from that account.

The account holder will need to enable sharing for you to share data from the account.

Once enabled, you are able to share data from the account.