Beware of Bank Impersonation Scams – learn more
You can call our local team Mon to Fri 7am-7pm (AEDT) and Sat 9am-5pm (AEDT):
1300 747 747 - Australia-wide
+61 2 9582 3200 - if you’re overseas.
1800 621 199 (24 hours toll free) or
1300 747 747 (during business hours) or
+61 2 9959 7686 (from overseas).
You can call 1300 360 865.
Telephone banking is available 24/7 from anywhere in Australia.
If you’re hearing-impaired or speech-impaired, you can use the type telephone service (TTY) by calling 1333 677 then ask for 1300 747 747. For more information visit the National Relay Service.
The fastest and most secure way to reach us is by sending us a Secure Mail within the Qudos Bank App or logging into Online Banking.
Complete our online enquiry form and we'll get back to you as soon as possible.
You can visit our friendly personal bankers at a Qudos Bank branch in Sydney, Melbourne and Brisbane. Find out more about your nearest branch location.
Need help with your home loan? Our Mobile Lending Specialists can meet with you at a time and place that suits you, making your home loan journey even easier.
Stay in touch with us on social media so you can share your feedback, receive customer support and keep up to date with the latest Qudos news. Visit our social media page for more information.
You can reset your Online Banking password via the login screen of Online Banking.
If you’d like to make a complaint please follow our Complaints Resolution process or call 1300 747 747.
If you believe you have been a victim of fraud or suspect unauthorised activity on your account, please contact us on 1300 747 747.
If you’d like to take out a new policy or lodge an insurance claim please visit our Insurance page.
If you’re facing financial hardship and require assistance, visit our Financial Hardship page.
Address
Connect Corporate Centre
Level 8, 191 O’Riordan Street
Mascot NSW 2020
Postal
Locked Bag 5020
Mascot NSW 1460
Media Enquiries
For media outlets with media enquiries, please contact us below.
[email protected]
BSB
704 865
ABN
53 087 650 557
AFSL / Australian Credit Licence
238305
